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Privacy Notice

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1. Who I am

Lin Reflexology
Owner and Data Controller: Linda Hahn
📧 linreflexology@hotmail.com
🌐 www.linreflexology.com

 

2. The information I collect

Depending on how you use my website or services, I may collect:

  • Contact details such as your name, phone number, and email (for bookings or enquiries).

  • Health information that you choose to share before or during treatments, to ensure safe and appropriate reflexology care.

  • Website data such as your IP address and browsing behaviour, collected through cookies or analytics tools.

 

3. How I use your information

I only use your personal information to:

  • Respond to your enquiries and manage bookings.

  • Provide safe, effective reflexology treatments tailored to your needs.

  • Maintain professional treatment records as required by law and insurance.

  • Improve my website and understand how visitors use it.

I will never sell or share your information with other organisations for marketing purposes.

 

4. Lawful basis for processing

I process your data under these lawful bases:

  • Consent – when you provide information for contact or treatment.

  • Contract – to deliver the reflexology services you have requested.

  • Legal obligation – to keep appropriate health and treatment records.

  • Legitimate interests – to maintain and improve my website and business operations.

 

5. How long your data is kept

  • Treatment records are kept securely for 7 years after your last appointment (or longer if required by insurance or legal obligations).

  • Enquiry or booking details submitted through the website are kept only as long as necessary to respond and manage appointments.

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6. Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal information.

  • Ask for corrections if any details are inaccurate.

  • Request deletion of your data (where legally permitted).

  • Withdraw consent for processing at any time.

  • Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk if you’re concerned about how your data is handled.

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7. Cookies and website analytics

My website may use basic cookies or analytics (e.g., Google Analytics) to help understand how visitors use the site and to improve its performance.
You can disable cookies in your browser settings if you prefer.

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8. Contact me

If you have any questions about this privacy notice or how I handle your information, please contact:

Linda Hahn
📧 linreflexology@hotmail.com
🌐 www.linreflexology.com

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